Omni Channel Analytics

  • Omnichannel Analytics: An In-Depth Look at Attribution …
    Omni-channel analytics is the new rave in 2019, but not every marketer knows how, when and where it applies. Today we’ll dive into attribution modeling, provide an in-depth understanding to get you and your team prepped when setting up your omni-channel analytics strategy. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-28
  • Omni-Channel Analytics: How Universal Analytics Can Help
    The omni-channel universe is expanding — customers interact with brands in more ways than ever, across a multitude of devices, social channels, mobile apps, loyalty programs, and more. Universal Analytics, the latest iteration of Google Analytics, provides a new level of clarity into these complex customer relationships. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-26
  • Solutions | Verint Systems
    Transform Customer Engagement. The Verint Cloud can help you simplify, modernize, and automate the customer experience. Whether you’re an enterprise, small and medium-sized business, or an organization focused on the public sector or public safety, we can help you transform customer service while reducing the cost and complexity of customer operations. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-18
  • Analytics & Insights Solutions | Pine Labs
    Analytics Use real-time analytics and insights to make smarter decisions. Get real-time, omni-channel insights at your fingertips. Use business metrics and KPIs to make data-driven decisions. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-18
  • GOautodial Open Source Omni-channel Contact Center Suite …
    Latest news GOautodial Omni-channel Contact Center Suite: GOautodial v4 ISO Installer (Pre-Release) Now Available! This is the initial GOautodial v4 ISO installer release. Featuring AppKonference (a high-performance Asterisk conferencing module replacing app_meetme) and webRTC. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-18
  • Teradata | Data and Analytics, Cloud Analytics, & Consulting
    Teradata is the world's leading provider of pervasive data intelligence, data and analytics solutions, and hybrid cloud products. Learn more here. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-17
  • Call Center Recording Call System | NICE
    Drive value from every interaction across any channel. Every minute, thousands of interactions from multiple channels take place between your customers and your organization. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-17
  • Service Orchestration Solutions for In-home Broadband …
    Incognito offers service orchestration solutions for in-home broadband management and IoT device management over cable, fixed wireless access, DSL, fiber. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-16
  • Purchased | Market Research, Data & Analytics
    Shopalong TM Omni-Channel. Shopalong TM Omni-Channel follows consumers in-store and online to give you a granular and complete view of the omni-channel purchase path from a single verified and opt-in data source. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-16
  • Instagram channel – Ecommerce Plugins for Online Stores – Shopify App Store
    Sell on Instagram. Give shoppers a way to buy from your store on Instagram by tagging products in your photos. Use the Instagram channel to connect your Facebook products to your Instagram account. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-12
  • Conversational Interactive Voice Response (IVR) Technology For Customer Self Service – Nuance – PDF, Customer Service, HIM, and Speech Recognition Solutions
    A new type of IVR. Consumers demand faster, simpler ways to engage with companies and resolve issues. Digital platforms like Web and mobile make it easy to self‑serve, and continue to raise customers’ expectations. However, call volumes remain high as the conversational interactive voice response (IVR) becomes the escalation channel for more complex issues, putting greater pressure on ... read more
    Source: Omni Channel AnalyticsPublished on 2019-05-11
  • Omnichannel analytics: what the metrics can show you …
    An omnichannel approach to customer support requires a dedicated strategy, one that will need to be measured for effectiveness. The right tool will give you all of the metrics, data, and insights you'll need for omnichannel analytics. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-04-29
  • Omni Channel Digital Commerce Platform for All Businesses …
    Contalog, an Omnichannel Digital Commerce Platform that helps businesses to manage and maximize Selling Opportunities across Multiple Channels under single dashboard. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-04-28
  • Omni-Channel Conversational Platform | Omilia …
    DiaManT® Omilia’s Dialog Management Technology is the hub for conversational care on all channels. DiaManT® can interact with users via Speech, Text, or GUI input; inbound and outbound from the IVR, Web-Chat or even from any enabled Mobile application, delivering true continuity for seamless cross-channel service in the form of Plug-Ins; omMobile®, omChat®, omIVR®. ... read more
    Source: Omni Channel AnalyticsPublished on 2019-04-28
  • Top Omni-Channel vendors for Banks and Credit Unions …
    You need to be a member of Credit Union Data Analytics and Digital Transformation Community to add comments! Join Credit Union Data Analytics and Digital Transformation Community ... read more
    Source: Omni Channel AnalyticsPublished on 2019-04-26